Pinnacle 2023 Quick Take: Gen Z insights – hiring and getting the job

A gameshow style session interviewing prospective EMS employers provided insights into EMS success and intergenerational relationships SAN ANTONIO — Recruitment and retention woes are nearly universal in EMS. Respondents to the EMS Trend Report Survey have ranked these staffing challenges amongst the top three concerns in EMS for years. The 2023 EMS Trend Survey identified 95-96% of agencies […]

1st NEMTAC Provider in the State of Texas

Superior started in April of 2011 with the shuttle services being provided under the main entity, TGW SuperiorCare MT MTS. Superior Shuttle became its own entity 3 years ago when the company felt the shuttle division should stand on its own as a paratransit provider. Superior Shuttle has strived to provide outstanding services to its […]

EMS Standby Services
Accreditation & Quality Standards

Every standby unit is staffed by licensed EMTs or paramedics trained to manage high-pressure situations with calm professionalism.

  • Directed by Dr. Rachel Littlefield, board-certified emergency physician
  • Personnel trained in:
      • Advanced Cardiac Life Support (ACLS)
      • Pediatric Advanced Life Support (PALS)
      • Prehospital trauma care
      • Emergency Vehicle Operations (EVOC)
      • Incident Command System (ICS) integration
Best For
  • Events with large crowds or medical risk
  • Internal facility movements and equipment downtimes
  • Emergency preparedness or disaster response
Inside the Unit
  • Cardiac monitors
  • Oxygen and airway management systems
  • IV therapy and emergency medications
  • Communication radios for cross-agency coordination
  • Backup units for extended or multi-scene operations
Common Scenarios
  • Community & Corporate Events
  • MRI Downtime at Hospitals
  • Facility Evacuations & Equipment Malfunctions
  • Weather-Related Disaster Deployments
  • High-Risk Internal Patient Transfers